BEFORE YOU ORDER

Q: When should I book my plumber?
A: Please wait until all your goods are delivered, and you are 100% sure that everything is OK before booking any tradesmen. We always endeavor to deliver on time & without damage, but sometimes items may be on back order at the manufacturer, and due to the very fragile nature of many bathroom products, breakages do occur in transit.

Q: I want to order, but I don't have a plumber yet! What do I do?
A: You can still take advantage of our low prices and we will hold your goods for you for up to 3 months free of charge.

Q: Can I order from anywhere in the world?
A: Capital Bathrooms ships throughout the UK & most items to Ireland.

Q: Can I put a post office box number for my address?
A: Orders to P.O Boxes cannot be accepted. BFPO addresses in Europe are acceptable. Delivery to a workplace address is fine (enter this on the 'delivery address details' page) but you must enter the cardholders physical home address when entering the information on the HSBC secure server

Q: Can you send me a brochure?
A: No, sorry - due to the thousands of brochures and catalogues available from hundreds of different manufacturers, it’s almost impossible to provide ‘printed’ information to you individually.

Q: Can you supply me with a particular item I have seen elsewhere?
A: We will certainly try! Just call us with a description you saw it (and a reference number if possible) and we will do our best.

Q: Is Capital Bathrooms safe to deal with?
A: Capital Bathrooms was Established in 2004 which is a part of a successful maintenance company (Capital Maintenance) which has over 30 years experience in the plumbing/heating and electrical trade.